By Karin Hurt
Karin Hurt, Founder of Let’s Grow Leaders, helps leaders around the world achieve breakthrough results, without losing their soul. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc's list of 100 Great Leadership Speakers and American Management Association's 50 Leaders to Watch. She’s the author of 3 books: Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul, Overcoming an Imperfect Boss, and Glowstone Peak.
Entrepreneurship is a chance to trade a solution to someone who has a problem that needs solving. Solve more problems, solve bigger problems, solve problems more widely, and you’re anentrepreneur. It’s tempting to industrialize this work, to make it something with rules and bosses and processes. But that’s not the heart of it. The work is to solve problems in a way that you’re proud of. – Seth Godin
One of the real joys of what we choose to do in life is working with leaders across a wide range of companies, big and small, established and new. So many of the challenges and opportunities are similar.
Almost every company struggles in some way, shape or form, with staying focused on what’s really important. Holding tough conversations is a real issue for most managers around the globe. And, attracting and retaining the right talent for your key positions and culture never goes away.
There are also some challenges that seem to trend with company maturity and size. With start-ups, there’s usually a scrappy, “How can we?” attitude that makes the folks at every level thirsty to Own the U.G.L.Y. and make things better. Love that. Of course, there are usually some operational challenges and growing pains, but that’s another post.
We’ve had some exciting opportunities recently to cross-pollinate some of the mindsets and best-practices we’re seeing from our start-up clients with some of the leaders in more established cultures with legacy operating norms (and vice versa). Of course, this is big fun for me, since I spent 20 years at Fortune 50, Verizon, and now run our own fast-growing entrepreneurial start-up working to make a global impact.
Here are just a few of my thoughts.
5 Ways to Think Like an Entrepreneur
1. Make Every Hire Matter
I’ve never met a successful entrepreneur who’s staffing strategy was putting “butts in seats.” They’re hiring for values alignment, key skill sets, creativity and gung-ho. People are pricey and there’s no margin for a bad hire. Now running my own company, I know there’s nothing more vital than building an A team. You may find our free Winning Well Interviewing guide helpful.
2. Accountability is the Fabric of Success
What I see in these scrappy, successful companies is a tenacious focus on executing the plan. When necessary pivots occur, there’s a quick huddle and smart decisions around what’s got to go to accomplish the next strategic move. “I didn’t get to it,” doesn’t go over real well when the visionary CEO is staring at you wondering why.
3. Own Your Outcomes
When you’re an entrepreneur, you can look around for someone else to blame for your problems (e.g. the market, the economy), but at the end of the day, they’re still your problems. Entrepreneurs know the blame game just wastes time. I love this Fast Company article on the topic. Their #1 piece of advice is to “shape your life experience.”Entrepreneurial thinking is about where we place the responsibility for our experiences. Although it’s not realistic to think that we have complete control of all our experiences, it’s martyrdom to think that we have none. An entrepreneur is someone who is deeply engaged in his or her experience of life and willing to do the daily work of transforming it. Very successful entrepreneurs take the time to analyze their lives and to look closely at their vision and their purpose in life.
4. Put a stop to B.S. Meetings
I learned this one fast. As an entrepreneur, when you calculate the hourly rate of everyone in the scene, yikes, it adds up. Learn to make your meetings the very best use of everyone’s time.
5. Pilot New Ideas and Fail Fast
My experience at Verizon is that we stayed at initiatives too long… riding that horse, way past its death… for political reasons, face-saving reasons, inertia reasons…
I don’t see that in the start-ups I admire. They experiment and are willing to get over the sunk costs to do what really makes sense.